Work Experience

Current

Pricing and Solutions - Director

Sutherland Global Services

Hyderabad, India

Oct 2018 - Present

Own end-to-end pricing for complex global RFX/RFP opportunities across multiple geographies, combining healthcare domain depth with commercial rigor to deliver competitive and compliant financial solutions.

Strategic PricingRFX/RFP OwnershipMulti-Geo Cost Modelling

Operations Leadership - Deputy Manager / Manager

Sutherland Global Services

Hyderabad, India

Apr 2013 - Sep 2018

Led end-to-end US healthcare operations covering Credentialing, Claims Administration, and Benefits with ownership of scale, quality, and contractual performance.

Operations LeadershipSLA/KPI GovernanceCapacity Planning

Operations - Team Manager / Associate Manager

Sutherland Global Services

Hyderabad, India

Apr 2010 - Mar 2013

Managed healthcare backend operations teams with accountability for delivery quality, SLA adherence, client governance, and productivity improvement.

Team ManagementClient GovernanceHealthcare Operations

Entry-Level - Associate / MIS / SME

Sutherland Global Services

Hyderabad, India

Jun 2004 - Mar 2010

Progressed through associate, MIS, and SME responsibilities by building data visibility, improving workflows, and supporting operational decision-making.

MIS & AnalyticsDashboardingWorkflow Optimization

Featured Blogs

Featured Projects

Personal Portfolio Website -Test
Web Developmentcompleted

Personal Portfolio Website -Test

Modern portfolio website with dual-personality design and admin dashboard

Next.jsTypeScriptTailwindCSSPrisma+4 more
Dummy Project 1
Business Intelligencein-progress

Dummy Project 1

Sample project 1 for testing project cards and admin CRUD.

Next.jsTypeScriptTailwindCSSSupabase+1 more
Dummy Project 2
Web Developmentcompleted

Dummy Project 2

Sample project 2 for testing project cards and admin CRUD.

Next.jsTypeScriptTailwindCSSSupabase+1 more